Help

Frequently asked Questions

Who are we? My avenue for beauty & Skincare. We scout the African continent for products that cater to your deepest skin's desires. All our offerings are healthy, organic and contains no harsh chemicals such as hydroquinone or mercury. 

How Long before i see improvements? Depending on the particular package or product you choose, Most of the products on Mabask.com would show results within a week to two weeks. Except for the Knuckle and Stretch mark products, which require a bit more time up to 21 days minimum.

What is the best option for my Skin? Please visit menu on the home page to find collections and browse through options. You can also use the search option to find solutions (e.g. search anti acne to find solutions for treating acne, pimples etc). Alternatively, Use any of the chat buttons found below the web pages to get in touch with us. We normally respond within minutes!

 

Issues paying with Clearpay? 

Please visit Clearpay Customer Support Help Page to view their FAQs section; Answers to some of your questions might already have been posted. https://help.clearpay.co.uk/hc/en-gb

Alternatively, Please contact the Clearpay Customer Support Team at info@clearpay.co.uk or 0808 164 9707 

Please Note; Clearpay Customer Support is delivered Monday – Saturday 09:00hrs to 17:00hrs GMT

Do you ship to my location? Mabask currently ships within the UK, Europe, North America, Africa, Saudi Arabia, Australia & Some Latin countries. You may find shipping for your location even if it has not been not mentioned above. Please continue to order and a shipping notice will appear at checkout informing you of options. 

 

CONTACT US

MABASK|LONDON

TELEPHONE: +447397545519 (Whatsapp Recommended)

INSTAGRAM: @Mabasklondon

FACEBOOK: Search "Mabask"

EMAIL: enquiries@mabask.com

Chat Box: (Recommended) Quickest way to get in touch would be messaging us through one of the chat boxes displayed at the bottom of this webpage. On the right is facebook messenger, and to the left is a neutral option for those without a facebook. 

We normally respond within minutes. 

Thanks.